For Severity 1 issues, please give Xima Support a call in addition to creating a ticket.
Toll-Free 888-944-XIMA (9462)
Direct 801-713-2800
Active Hours 7 AM to 5 PM MT
International +44 203 301 4470
Freephone 0800 083 2402
Active Hours 9 AM to 5 PM GMT
International +61 2 859 92136
Active Hours 6 AM to 3 PM AEST
If calling outside of active hours, please click here to retrieve an After Hours Support Code